·
Decide on a destination
·
How to get there? Which means of transport? Why do
people choose a budget airline if another option is available?
·
Comparing flights and prices – internet, apps,
laptops, tablet, android, etc – or travel agent?
·
Booking tickets – having them posted to you (this may
cost you), printing them off, collecting in person, e-tickets/on-screen tickets
·
Travel to airport – car (parking issues?), taxi, lift
from friends, trains/buses to airport, airport-specific transport, courtesy bus
(e.g. from far corners of car park to terminals, or from check in to distant
gates). Signs would be useful for passengers to find their way.
·
Check in – trolleys for suitcases – weigh baggage –
return trolleys – possible queuing and waiting.
·
Possible waiting – shops, cafés, toilets.
·
Going through security – saying goodbye to
family/friends who aren’t coming – take off metal items – go through metal
detector – bag is scanned – certain regulations in each country about
permissible items (country-specific regulations? Russia is very strict, UK has
limits on liquids, etc. Research this) – possible confiscation of items – possible
queuing.
·
Probably longest wait here – lots of designer shops –
duty-free shops, cafés, toilets, bars (don’t get too drunk!)
·
Announcements – gates – when to get there, gates
changing, etc (signs useful here too)
·
At the gate – queuing – boarding in small groups –
priority seating – boarding pass and passport examined.
·
Terminal to plane – walking – weather? – small bus –
cramped – tunnels? Consider disabled people, people with children
·
Getting on the plane – greeted – passport and ticket
checked – language confusion on international flights?
·
Finding your seat – storing overhead luggage – might
need help? – obvious staff uniforms to make them easier to identify and ask for
help
·
Safety talk – often happens during taxiing – checking
people have seatbelts on – overhead luggage is secure – switch off mobile
phones etc
·
Take off – switch all devices off – stay sitting down
– suck on sweets to help with change of pressure – welcome video on screen,
sometimes – keep window blinds open
·
During the flight – seat belt off – toilet – offered
expensive snacks/drinks – headphones – films, TV, music, radio – pilot welcome
talk – local time change and weather at destination – in-journey information –
on-flight meals – tables – too small? too large? – drinks – storage space
around you
·
Landing – suck on a sweet – seat belts on – turbulence
– ears popping – vertigo – see ground out of window
·
Post flight – arrivals – differs in different places –
security – passport check – luggage collection – luggage tags – lost luggage –
meeting people – friends, family, company reps, holiday reps – taxis – toilets
– if arriving home again, getting car out of parking, paying for parking –
finding transport home
No comments:
Post a Comment